Engagement and crisis response

For Professionals

* Berman, Peral S. & Shopland, Susan (2005). Interviewing and diagnostic exercises for clinical and counselling skills building. Mahwah, New Jersey: Lawrence Erlbaum Associates.

“This book, specifically designed to meet the needs of those teaching and learning interviewing and diagnostic skills in clinical, counselling and school psychology, counsellor education, and other programs preparing mental health professionals, offers a rich array of practical, hands-on, class and workshop-tested role-playing and didactic exercises.”

* Cole, Kris (2000). Crystal clear communication: Skills for understanding and being understood 2nd Edition. Adelaide: Prentice Hall.

“Full of practical tips, this new edition is Australian-focused and includes information on:

  • How to be successful in your communication and your life •Gathering valuable information through reflective listening
  • Keeping cool, calm and collected even with the most difficult people
  • Managing your body language
  • Effectively communicating by fax and email.”
* Davis, Martha, Paleg, Kim & Fanning, Patrick (2004). The messages workbook: Powerful strategies for effective communication at work and home. Oakland, CA: New Harbinger Publications Inc.

“The workbook guides you through challenging communication situations like talking through a power dynamic with a boss or a subordinate, or communicating with elders or people of different cultures.”

* Ellin, Jeanne (1994). Listening helpfully: How to develop your counselling skills. London: Souvenir Press.

“Going right back to the beginning, Listening Helpfully explains the essence of counselling, how it works and how it can lead the other person to find his or her own solutions. It includes many skill development exercises, topics for discussion, questions to answer and ideas for journal work. It describes how to deal with strong feelings, how to end a session, how to recognise when the other person should be referred on for further help, and how important it is to have supervision and support.”

* Holiday, Adrian, Hyde, Martin & Kullman, John (2004). Intercultural communication: An advanced resource book. London: Routledge.

Intercultural communication:

  • Introduces the key theories of intercultural communication
  • Explores ways in which people communicate within and across social groups
  • Is built around three themes – identity, otherization and representation – which are followed and developed over the book’s three sections.”
Lago, Colin & Smith, Barbara (Eds) (2003). Anti-discriminatory counselling practice. London: Sage publications.

“…an enlightening introduction to the complex issues which affect all trainees and practitioners in counselling, psychotherapy and other helping professions. The book identifies the origins of discrimination, oppression and disadvantage and shows how they impinge on therapeutic relationships.”

* Linden, Jennie & Linden, Lance (2000). Mastering counselling skills: Information, help and advice in the caring services. New York: Pallgrave Macmillan.

“This book is for those working with clients in the helping services who wish to learn and improve their communication and counselling skills.”

* Mishne, Judith (2002). Multiculturalism and the therapeutic process. New York: Guilford Press.

“This much-needed book is designed to deepen clinicians’ understanding of multiculturalism and help them incorporate awareness of diversity into all phases of treatment – from referral and assessment to working through and termination.”

* Poindexter, Cynthis Cannon, Valentine, Deborah & Conway, Patricia (1999). Essential skills for human services. Belmont, CA: Wadsworth Publishing Co.

“… a concise and useful guide that gives a realistic introduction to working with others… [The authors] show you how to support and effectively guide persons who need assistance from social services systems.”

* Rosenberg, Marshall B. (2003). Nonviolent communication: A language of life. Encinitas, CA: Puddle Dancer Press.

“Marshall Rosenberg shows us how to reach beneath the surface and discover what is alive and vital within us, and how all of our actions are based on human needs that we are seeking to meet. When we understand and acknowledge our needs we create a shared basis for a more satisfying relationship – a deeper connection with others and ourselves. ”

* Stone, Douglas, Patton, Bruce & Heen, Sheila (1999). Difficult conversations: How to discuss what matters most. London: Penguin Books.

“Much as we try to avoid them, difficult conversations are part of life. And we often handle them badly. This ground-breaking book will give you the know-how to tackle even the most challenging conversation.”

* Stuart, Scott & Robertson, Michael (2003). Interpersonal psychotherapy: A clinician’s guide. London: Arnold.

“Interpersonal psychotherapy (IPT) is a treatment that helps to reduce psychological symptoms by intervening in relationship difficulties. This book highlights common clinical issues and covers an extensive range of interpersonal problems and psychopathology to which IPT is applicable. It draws on theoretical and research aspects in order to inform the therapist’s clinical choices in conducting IPT and other focal and structured psychotherapies in general.”

* Walsh, Froma & McGoldrick, Monica (Eds) (2004). Living beyond loss: Death in the family 2nd Edition. New York & London: W.W. Norton & Company.

“Chapters by leading authorities reveal how the family response to loss affects all members and their relationships across the life cycle and the generations. New chapters address such topics as spirituality, gender issues, suicide and other traumatic deaths, unacknowledged and stigmatized losses, and resilience-based approaches to family and community recovery from major disaster.”

* Wastell, Colin (2005). Understanding trauma and emotion: Dealing with trauma using an emotion-focused approach. Crows Nest, NSW: Allen & Unwin.

“Wastell’s approach is grounded in practical treatment and the way emotion-focused therapy can be used to benefit the therapist and client. Using extensive case studies and making clear links between theory and practice, Wastell presents an innovative practice manual for the counsellor and psychologist interested both in trauma treatment and human emotion. These principles for understanding trauma will also assist health professionals, including nurses, doctors, ambulance officers, social workers, religious leaders, emergency services workers and police officers, to help their clients.”

* Wilson, Clare & Powell, Martine (2001). A guide to interviewing children: Essential skills for counsellors, police, lawyers and social workers. Crows Nest, NSW: Allen & Unwin.

“A guide to interviewing children is a practical introduction to interviewing techniques for a range of professionals … Step by step, it outlines the key stages of an interview, and how to respond to the child’s needs during an interview. It explains how to deal with children of different ages and from different backgrounds, and also how to work with their parents.”

* Worden, J. William (2003). Grief counselling and grief therapy: A handbook for the mental health practitioner 3rd Edition. Hove & New York: Brunner-Routledge.

“The 3rd Edition of Grief counselling and grief therapy provides counselling techniques to help identify and treat the grief of the bereaved. This updated version incorporates:

  • A refined basic model of mourning, including not only the Tasks of Mourning but also the Mediators of Mourning
  • Information on special types of mourning including complicated grief, children’s violent death, grief and the elderly, and anticipatory grief
  • The use of dreams in grief work.”

For Consumers

* Aisbett, Bev (2000). Taming the black dog: A guide to overcoming depression. Sydney: Harper Collins.

Taming the black dog is a simple guide to managing depression. …this book, with its unique blend of wit, information and practical tips, will be an invaluable guide for sufferers of depression and anyone with a fit of ‘the blues’.”

* Caine, Linda & Royston, Robin (2003). Out of the dark. London: Corgi Books.

“Life for Linda Caine should hold no fears. As a contented wife and mother, she should have everything to live for. Yet a blackness has started to leak into her thoughts. Images flash through her head leaving her stunned and terrified. On the face of it there is no rational explanation for the way she feels. … The raw and powerful journey that Linda takes with her psychiatrist Robin Royston to discover what lies at the heart of her depression will leave you breathless.”

* Copeland, Mary Ellen (2001). The depression workbook 2nd Edition: A guide for living with depression and manic depression. Oakland, CA: New Harbinger Publications.

“Learn and practice the latest research-based self-help strategies to relieve depression and address other mental health issues…”

* Ellis, Thomas E. & Newman, Cory F. (1996). Choosing to live: How to defeat suicide through cognitive therapy. Oakland, CA: New Harbinger Publications.

“In the best tradition of giving psychology away, this easy-to-read book can help suicidal people understand their suffering while they take charge of their own healing.”

Johnstone, Matthew (2005). I had a black dog. Australia: Pan MacMillan.

“Ever since Winston Churchill popularised the phrase Black Dog to describe the bouts of depression he experienced for much of his life, it has become the shorthand for the disease that millions of people suffer from, often in shame and silence. Artist and writer Matthew Johnstone, a sufferer himself, has written and illustrated this moving and uplifting insight into what it is like to have a Black Dog as a companion. It shows that strength and support that can be found within and around us to tame it. Black Dog can be a terrible beast, but with the right steps can be brought to heel. There are many different breeds of Black Dog affecting millions of people from all walks of life. The Black Dog is an equal opportunity mongrel. Stunningly illustrated, totally inspiring, this book is a must-have for anyone who has ever had a Black Dog, or knows someone who has.” (Publisher’s abstract)

* Rosen, David (2002). Transforming depression: Healing the soul through creativity. Yorke Beach, Maine: Nicolas-Hays, Inc.

“Dr. David Rosen offers depressed individuals, their families, and therapists a lifesaving course in healing the soul through creativity. This is a book about transforming depression – and its powerful pull towards suicide – into a meaningful alternative.”

Tanner, Susan & Ball, Jillian (1991). Beating the blues: A self-help approach to overcoming depression. Published in Australia by the authors.

“Beating the blues introduces a step-by-step program for overcoming depression, enabling you to break the lethargy circuit and conquer feelings of hopelessness, persistent bouts of jealousy, loneliness and the suicidal impulse.”

* Wolpert, Lewis (2001). Malignant sadness: The anatomy of depression 2nd edition. London: Faber and Faber.

“Several years ago, Lewis Wolpert had a severe depressive episode. Despite a happy marriage and a successful scientific career, he could think only of suicide. When eventually he did recover, he became aware of the stigma attached to depression – and just how difficult it was to get reliable information. With characteristic candour and determination he set about writing Malignant sadness, his acclaimed investigation into the causes and treatments of this devastating disease, which formed the basis for a BBC TV series.”