management options
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Self management for a person assessed as low risk.
This is an option if: 

  • Person has good social supports 
  • Can discuss management 
  • Has good rapport with health workers 
  • Strategies are negotiated for vulnerable times (strategies may involve community, family and/or health workers) 
  • Useful information about community resources has been supplied and can be accessed 
  • Review arrangements are negotiated and agreed with health worker.

Primary care of shared care for person assessed as moderate risk.
This requires: 

  • Management plan in place 
  • Access to appropriate community resources is facilitated 
  • Plan is clearly communicated and agreed with the person and other services and people providing support are informed 
  • Plan includes details of a rapid response capacity for reassessment and appropriate escalation of care level, and circumstances in which this may occur
  • Contact details are clearly negotiated with person and support people, and this is documented
  • Face to face reassessment (within suitable time frame for risk level) is arranged and conveyed to the person and people providing support 
  • Plan documents, review arrangements.

Specialist care for person assessed as significant or extreme risk.
This requires: 

  • Immediate and continued monitoring 
  • Referral to an appropriate specialist mental health services, if appropriate 
  • Consideration of possible role of admission to hospital, possibly under detention 
  • Plan should be developed collaboratively between mental health service and primary care professional 
  • Plan includes:
    • Steps to ensure safety 
    • Specific strategies for ongoing review and care 
  • Documentation should flow to all relevant people involved in the person’s care in a timely manner.


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Read the management section of the foundations of effective practice booklet.
Watch the management videos.
Read the management discussion paper.
Review the Resources.